CONTACT US

Stanbro Healthcare Group is conveniently located 1&2/3 miles west of I-35 on N.E. 15th Street in Edmond, Oklahoma. Please contact us by phone or email for information or to schedule an appointment.

Our office is in the Turtle Creek Professional Village

Send us an message. We will respond the next business day.
 










Address

2000 E. 15th St. Suite 400-A
Edmond, OK 73013

Phone & Fax

Phone: 405-341-1697
Fax: 405-341-2672

Email

info@stanbrohealthcaregroup.com

Business Hours

Monday – Friday
9:00 AM – 5:00 PM

 

Policies 

Appointments

Patients are seen by appointment only. Our office hours are 9:00 to 5:00 Monday through Friday and 9:00 to noon on occasional Saturdays. We are closed for most major holidays.

Payments

Payment is due at the time of service. All providers are on many insurance panels and will bill your insurance for services. You are responsible for copays, deductibles, co-insurance, and all services your insurance does not cover. Some insurance policies require authorization for visits before you are seen in our office. While we may assist with obtaining a preauthorization, it is ultimately the patient’s responsibility to ensure that all forms and authorizations are obtained prior to the initiation of treatment. We do not take Medicare under any circumstances, even if you have another insurance as primary insurance.

Missed Appointments

If you no-show your appointment, you will be charged a no-show fee. If you cancel with less than a 24-hour notice, you will be charged a same day cancellation fee. This policy is not intended to be punitive; rather, it allows us to continue to provide a high level of care to all our patients. Additionally, if you arrive late for your appointment, we will attempt to see you. However, if we are unable to do so, you will be asked to reschedule. Unfortunately, this will result in a same day cancellation fee. We customarily provide an appointment reminder; however, this reminder is a courtesy and does not exempt the patient from a missed appointment fee. Additionally, insurance does not pay for missed appointments. Excessive no-shows or missed appointments may lead to discharge from the clinic.

Medical Records

Requests for medical records must be made in writing. In addition, an appropriate HIPAA form must be completed. Please allow two weeks for processing of medical records requests.

Prescription Refills

Please allow 72 hours for prescription refills. We participate in the Oklahoma Bureau of Narcotics and Dangerous Drugs (OBNDD) tracking system. Controlled substances are not filled early, even if your script or medication is lost, stolen, or destroyed (dog at it, kid ate it, washed it, threw it out, etc.) This is not intended to be punitive but allows us to maintain state and federal law standards and provide a high level of patient care. If you live in Edmond, we ask that you stop by the office to pick up any paper prescriptions.